Cancellation

Once your order is confirmed it cannot be cancelled.

Refund

Tapitto offers its customers a ’fair return policy’. If you find a manufacturing defect in the product/order, you can raise a return/exchange request of a product within 7 days of its delivery.

We make sure that our customers are given fair and clear solutions with regards to their returns/cancellations/refunds

Do note, refunds are not issued for reasons such as,

• Customer changes their mind
• Product damaged due to misuse
• Product is used or altered (not in re-saleable condition)
• Personalisation mistake from customers’ end (i.e. shared wrong spellings of their name)
• If Item is personalized in nature then refund will not be processed.

For any query you can email us: orders@tapitto.com